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You Can Outsource the Work, Not the Risk
Outsourcing has become the backbone of modern pharmaceutical and medical device operations. Sponsors increasingly rely on Contract Development and Manufacturing Organizations (CDMOs) for speed, expertise, and scalability. But as outsourcing continues to expand, so does regulatory oversight. The FDA and EMA have made it clear: while CDMOs perform the work, sponsors remain ultimately responsible for the quality and compliance of their products. Outsourced does not mean out of s
kimberlywallbank
Oct 173 min read
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Why Great Quality Systems Fail Without Training
When people think about building a compliant quality system, their minds often go straight to procedures, documentation, and audits....
kimberlywallbank
Sep 152 min read
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Complaint Handling as a Growth Tool: Lessons for Every Company Size
I know what you’re thinking: Complaint handling?  That’s hardly the most exciting part of running a business. But here’s the truth --...
kimberlywallbank
Aug 163 min read
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Quality Systems on a Budget: Smart Strategies for Small Teams
If you're part of a small team in a regulated industry, you’ve probably felt the tension between wanting to build a robust quality system...
kimberlywallbank
Jul 123 min read
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How to Make Inspection Readiness a Daily Habit
When it comes to inspections, most teams fall into one of two camps: those who panic when someone in a suit shows up at the door, and...
kimberlywallbank
Jun 144 min read
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Data-Driven Insights from Customer Complaints
When most people hear the word complaint , their first instinct is to brace for impact. It’s easy to view customer complaints as burdens...
kimberlywallbank
May 173 min read
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Risk-Based Thinking in Quality Management
In today’s fast-paced and highly regulated industries, especially pharmaceuticals and medical devices, risk-based thinking has become a...
kimberlywallbank
Apr 125 min read
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Effective Quality Metrics: Turning Data into Action
Quality metrics are more than just numbers on a report—they tell the story of your business. They show where things are running smoothly,...
kimberlywallbank
Mar 152 min read
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Mastering CAPA: Boost Your Business Efficiency
If you work in the pharmaceutical or medical device industry, you know that problems will pop up, it’s just a reality of manufacturing...
kimberlywallbank
Feb 173 min read
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Document Control 101: Setting Your Team Up for Success
In regulated industries such as pharmaceuticals and medical devices, document control is a critical component of compliance and...
kimberlywallbank
Jan 203 min read
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Wrapping Up the Year: Quality Systems and the Gift of Compliance
As the holiday season sparkles with lights and festive cheer, many of us reflect on the year gone by while planning for what lies ahead....
kimberlywallbank
Dec 18, 20242 min read
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FDA Compliance for Small Businesses: Why It Matters and How to Achieve It
Navigating FDA compliance can feel like a daunting task for small businesses, especially those operating in regulated industries like...
kimberlywallbank
Nov 18, 20243 min read
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Consultants vs. Coaches: Why Knowing the Difference Can Make or Break Your Success
Like everyone else, I attend training events to further my education and growth as an industry leader and as a small business owner. When...
kimberlywallbank
Oct 20, 20243 min read
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Why Continuous Improvement is the Key to Sustaining Quality
In the pharmaceutical and medical device industries, achieving high-quality standards is just the beginning. The true challenge lies in...
kimberlywallbank
Sep 15, 20243 min read
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Uniting Forces: The Power of Quality and Regulatory Collaboration
I have written many posts and spoken on many podcasts about the teams within a pharmaceutical or medical device company not working...
kimberlywallbank
Aug 16, 20243 min read
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Becoming a World Class Consultant: Treating Your Clients and Potential Clients with Respect
Building and maintaining strong relationships with clients is vital in the world of consulting. The foundation of these relationships is...
kimberlywallbank
Jul 16, 20243 min read
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The Importance of Reviewing Process Validations in Quality System Elements
In the rapidly evolving pharmaceutical and medical device manufacturing industry, maintaining the highest quality standards is essential....
kimberlywallbank
Jun 15, 20243 min read
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Three Reasons to Utilize Industry Data for FDA Inspection Preparedness
Preparing for a U.S. Food and Drug Administration (FDA) inspection is a meticulous process that demands a deep understanding of...
kimberlywallbank
May 16, 20242 min read
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Turning Criticism into Gold: Harnessing Customer Complaints to Revolutionize Your Products and Processes
Customer complaint data in the pharmaceutical and medical device industries is often treated similarly to other quality systems data,...
kimberlywallbank
Apr 18, 20243 min read
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Enhancing Product Safety and Efficacy: Strenthening Trust With Your Customers
In the realm of FDA-regulated products, be it life-saving medications or innovative medical devices, ensuring product safety and efficacy...
kimberlywallbank
Mar 19, 20243 min read
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