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The Unseen Pillars: How Your Team Shapes Robust Quality Systems
In the dynamic landscape of modern businesses, establishing robust quality systems tailored to your unique needs is paramount. These...
kimberlywallbank
Oct 4, 20233 min read


Five Actions for Effective Standard Operation Procedures (SOPs)
My clients ask me to write SOPs all the time. This is one of their biggest headaches that they would like me to alleviate. It takes...
kimberlywallbank
Sep 12, 20234 min read


Use Your Words: Writing Easy to Use Work Instructions (Quality System Documentation Management)
In a previous blog post , I shared that I am an avid knitter. Recently, I completed a cotton summer sweater. Because I am a planner, I...
kimberlywallbank
Aug 9, 20233 min read


Hello, Is This Thing On? Understanding What Your Customers Are Telling You (Complaint Handling).
While I work on many different pieces of the Quality System for my clients, the one that I spend the most time on at Quality Systems...
kimberlywallbank
Jul 11, 20234 min read


Like Free T-shirts, One Size Quality System Does NOT Fit All!
Most of the calls for help I receive from small pharmaceutical and medical device companies are for SOPs. Their first question is...
kimberlywallbank
Jun 5, 20232 min read


Executing Your Quality System Like a Stanley Cup Champion
When collaborating with my clients, I like to know if they have organizational support, particularly from other departments that are...
kimberlywallbank
May 2, 20233 min read


What I Discovered about “Seamless” Quality Systems Through My Knitting
I usually get hired by a pharmaceutical or medical device company to update a piece of their quality system such as complaint handling or...
kimberlywallbank
Apr 7, 20233 min read
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